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Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

This online marketplace has revised its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.

Online Platforms Response

Numerous buyers and vendors are posting online saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.

Vinted explained the new system was more in line with other platforms.

The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.

Measurement Approach Modifications

Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.

The new system has an alphabetical indicator and numerical range for example S/UK 8-10.

For certain items, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.

Shopper Experiences

One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

A different member, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she stated.

Manual Updates

Another shopper, from Derby, stated she felt frustrated because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.

Platform Context

The platform boasts over 100 million users, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.